Effective Date: 7 November 2024
Last Updated: 7 November 2024
This Cookies Policy explains how Workflow Science Limited (trading as GoAutomate) of 29 Wood Street, Stratford-Upon-Avon, Warwickshire, CV37 6JG, United Kingdom ("we", "us", or "our") uses cookies and similar technologies.
It applies to our websites and online services, comprising:
Together, these are referred to in this policy as the "Sites".
This policy also applies to our applications (the "Applications").
It explains what cookies we use, why we use them, and how they help improve your experience.
This Cookies Policy should be read in conjunction with our Privacy Policy, our Website Terms of Use and, if you are a user of one of our Applications, our Terms of Service.
Cookies are small text files that are placed on your device when you visit a website or use a web application. They are widely used to make websites and web applications work more efficiently and provide information to the website and application owners. Cookies enhance your browsing experience by:
3.1 Essential Cookies
These cookies are strictly necessary to provide you with access to and the full functionality of the Sites or Applications. They support core features such as authentication, session management, security, and load balancing. Without these cookies, the Sites or Applications will not function correctly.
Examples include:
3.2 Functional Cookies
These cookies enable the Sites or Applications to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
Examples include:
Cookies that track unread posts and discussions.
3.3 Analytics Cookies (Sites)
These cookies help us understand how users interact with our Sites by collecting anonymised usage data. This includes metrics such as page visits and feature usage. These cookies help us understand how people use our Sites so we can make them better for everyone.
Examples include:
3.4 Analytics Cookies (Applications)
These cookies help us understand how users interact with our Applications by collecting usage data. This includes metrics such as page visits, feature usage, and system performance. These cookies are essential for us to support, maintain, optimise, and improve the reliability, usability, and functionality of our Applications and our service to you generally. As such, they cannot be disabled.
By accessing and using one of our Applications, you consent to the placement and use of Analytics Cookies as a condition of use. Due to the operational and analytical necessity of these cookies, users of our Applications cannot disable them. If you do not consent to the use of these cookies, you should refrain from using our Applications.
Some cookies are placed by third parties on our behalf. These third parties may include analytics providers, social media platforms, and advertising networks. We have limited control over these third-party cookies.
Cookies on our Sites and Applications may be session cookies or persistent cookies:
This section applies only to our Sites (Website, Community Forum, and Documentation), not to our Applications.
When you use one of our Applications, you agree to the use of Analytics Cookies as a condition of using the service. These cookies are essential for the Application to function properly and for performance analysis and support. For this reason, they cannot be turned off. If you do not agree to the use of these cookies, please do not use our Applications.
When you first visit any of our Sites, you'll be prompted to choose your cookie settings. Your selection will apply to all of our Sites: the Website, Community Forum, and Documentation.
You can change your cookie preferences at any time by clicking the "Cookie Preferences" link at the bottom of the goautomate.io website.
You can also manage cookies by:
Note: Blocking all cookies, including essential ones, may prevent parts of our Sites from working properly or limit certain features.
To learn more about cookies, including how to view, manage, and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
7.1 Website Cookies
These are the cookies we use on our Website that help us understand how visitors interact with our pages. They allow us to improve site performance, remember user preferences, and provide a better browsing experience.
Essential Cookies
|
Name |
Service |
Description |
Expires |
|
__goa_cookie_prefs_set |
GoAutomate |
This cookie records whether you have selected your cookie preferences. |
After 1 year |
|
wfsAuthnz |
GoAutomate |
This cookie is used to store a secure access token when you use one of our contact forms. It does not store any personal information. |
Session |
|
wfsLoc |
GoAutomate |
This cookie contains an ID that helps direct your request to the right place when you use one of our contact forms. |
After 7 days |
|
wfsCono |
GoAutomate |
This cookie contains an ID that helps us handle your request more efficiently when you use one of our contact forms. |
After 7 days |
|
wfsSequence |
GoAutomate |
This cookie contains an ID that helps make sure you follow the correct steps when using one of our multi-page contact forms. If your browser closes by accident, it also lets you pick up where you left off. |
After 7 days |
Functional Cookies
None
Analytics Cookies
|
Name |
Service |
Description |
Expires |
|
__goa_jtn_id |
GoAutomate |
This cookie contains an anonymous ID that doesn't identify you personally. It helps us know when you visit and which pages you view. |
After 13 months |
7.2 Community Forum Cookies
These are the cookies we use on our Community Forum that support user login, remember session settings, and help us moderate content. They also track forum activity to improve user engagement and support.
Essential Cookies
|
Name |
Service |
Description |
Expires |
|
__goa_cookie_prefs_set |
GoAutomate |
This cookie records whether you have selected your cookie preferences. |
After 1 year |
|
c_access_token |
GoAutomate |
This cookie stores a security token used to keep you logged in to the community forum. |
After 1 week |
|
c_refresh_token |
GoAutomate |
This cookie stores a token used to refresh your login session on the community forum. |
After 1 year |
|
tribe_spid.{id} |
GoAutomate |
This cookie stores an anonymous user ID after you log in to the community forum. |
After 1 year |
|
Tribe_spses.{id} |
GoAutomate |
This cookie stores a session ID after you log in to the community forum. |
After 1 hour |
Functional Cookies
None
Analytics Cookies
|
Name |
Service |
Description |
Expires |
|
__goa_jtn_id |
GoAutomate |
This cookie contains an anonymous ID that doesn't identify you personally. It helps us know when you visit and which pages you view. |
After 13 months |
7.3 Documentation Cookies
These are the cookies we use on our Documentation site that remember your language and viewing preferences. They also help us analyse which content is most helpful so we can keep improving our guides.
Essential Cookies
|
Name |
Service |
Description |
Expires |
|
__goa_cookie_prefs_set |
GoAutomate |
This cookie records whether you have selected your cookie preferences. |
After 1 year |
Functional Cookies
None
Analytics Cookies
|
Name |
Service |
Description |
Expires |
|
__goa_jtn_id |
GoAutomate |
This cookie contains an anonymous ID that doesn't identify you personally. It helps us know when you visit and which pages you view. |
After 13 months |
7.4 Application Cookies
These are the cookies that we use in our Application that are essential for us to provide a robust and reliable user experience. They support secure login, maintain session activity, and ensure that key features of the application function properly.
Essential Cookies
|
Name |
Service |
Description |
Expires |
|
{app}_{eid}_preview_form_inputs_{iid} |
GoAutomate |
Contains user data entered when previewing and testing forms |
No expiration |
|
{app}_{eid}_inbox_search |
GoAutomate |
Contains search data entered in Inbox / Search |
No expiration |
|
{app}_{eid}_automation_new_ search |
GoAutomate |
Contains search data entered in Manage / Automations / New / Search |
No expiration |
|
{app}_{eid}_run_search |
GoAutomate |
Contains search data entered in Run / Search |
No expiration |
|
{app}_{eid}_ |
GoAutomate |
Contains user preferences relating to use of the App |
No expiration |
Functional Cookies
None
Analytics Cookies
|
Name |
Service |
Description |
Expires |
|
__goa_jtn_id |
GoAutomate |
Contains an anonymous user id |
After 13 months |
|
__goa_jtn_uid |
GoAutomate |
Contains the actual user id |
After 13 months |
|
__goa_jtn_usr |
GoAutomate |
Contains the actual user traits |
After 13 months |
We may update this Cookies Policy from time to time. We encourage you to periodically review this page for the latest information on our cookie practices.
If you have any questions about our use of cookies, please contact us via goautomate.io/contact/policy.
